ZEGIT Tech Solutions Zimmerman, Minnesota

Managed IT & Remote Support

Proactive monitoring, remote helpdesk, and on-site support — keeping your technology running so you can focus on your business.

What We Do

We act as your outsourced IT department — monitoring your systems 24/7, applying updates automatically, responding to issues before they become problems, and jumping in remotely when something goes wrong. For businesses in our service area, we also come on-site when remote isn't enough.

Everything is managed through an enterprise-grade platform that gives us full visibility into every device on your network — computers, servers, printers, network equipment, and mobile devices — all in one place.

Remote Monitoring & Management (RMM)

Our RMM platform gives us real-time visibility and control over every managed device on your network.

24/7 Device MonitoringAlerts fire the moment something goes wrong — disk failures, service crashes, network drops, temperature thresholds. We act before you notice.
Automated PatchingWindows updates, third-party software patches, and driver updates deployed automatically on your schedule. No missed patches, no manual intervention.
Remote Access & ControlSecure remote desktop connection to any managed device. We fix issues without needing anyone at the keyboard.
Network Asset DiscoveryAutomatically discover and inventory every device on your network — computers, servers, switches, access points, printers, and more.
Performance ReportingMonthly health reports showing uptime, patch compliance, alerts triggered, and actions taken. You stay informed without doing the work.
Scripting & AutomationCustom scripts to automate repetitive tasks, push software, enforce configurations, and maintain consistency across all devices.

Mobile Device Management (MDM)

Manage and secure every smartphone and tablet your team uses — company-owned or BYOD (Bring Your Own Device).

Enrollment & ProvisioningEnroll iOS and Android devices remotely. Push apps, Wi-Fi profiles, email configurations, and VPN settings automatically.
Policy EnforcementRequire screen lock PINs, encryption, and approved app lists. Block camera, USB, or personal app stores on managed devices.
Remote Lock & WipeIf a device is lost or stolen, lock it immediately or wipe it clean — protecting your business data in minutes.
Compliance MonitoringSee which devices are compliant with your policies and which need attention. Automatic alerts for jailbroken or rooted devices.

Remote & On-Site Support

When something breaks or someone needs help, we're there — fast.

Remote HelpdeskSubmit a ticket, chat, call, or email — we connect remotely and resolve issues typically same-day. No waiting for a tech to drive out.
On-Site SupportAvailable in our service area when hands-on work is required — hardware installation, cable runs, equipment setup, or anything that can't be done remotely.
Ticket-Based TrackingEvery issue is logged, tracked, and resolved through our ticketing system. Full history of every action taken on your account.
Priority ResponseManaged clients get priority over break-fix customers. Your issue goes to the front of the line.
On-site support is available within approximately 50 miles of Zimmerman, MN 55398. Remote support is available nationwide.

On-Site Service Area

Sherburne County, MN Princeton Sartell St. Cloud Milaca Saint Francis Nowthen Ramsey Foley Cambridge Clearwater Monticello Otsego Albertville St. Michael Buffalo Maple Lake Annandale South Haven Oak Grove Pease Rogers

Our Service Packages

We offer four managed service tiers — each building on the last. Packages are priced per user or per device (whichever is higher) to keep things fair as your team grows. À la carte add-ons are available for any tier. Contact us for a custom quote.

Uptime

Entry-level monitoring and remote support. Keep your systems healthy with proactive alerts and on-demand help.

Shield

Full managed IT with endpoint protection, mobile device management, and security awareness training.

Fortify

Everything in Shield plus advanced threat monitoring, email security, and identity protection.

Command

Complete IT operations management — all services, priority response, and dedicated account management.

Pricing is not published — we build quotes around your actual environment and needs. No surprises, no hidden fees.

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